Tl;dr: In this case study see how Wells Lamont used Intuendi’s inventory planning software to prevent stockouts, improving product availability and protecting revenue across high-demand SKUs.
In retail and distribution, every stockout represents not just a missed sale, but a lost opportunity to build trust and loyalty with customers. Wells Lamont, the leading glove company founded in 1907 in Aberdeen, South Dakota, has long been recognized for delivering durable, high-quality gloves across industrial, construction, and consumer markets. As sales volumes grew, the leadership team realized that ensuring products were consistently available was critical to sustaining revenue and supporting business growth.
Matt Crist, leading Wells Lamont’s planning efforts, recognized that gaps in inventory visibility and manual processes could result in missed sales opportunities. Maintaining high availability without overstocking became a strategic priority for the company.
The Demand Forecasting Challenge
Unfortunately, Wells Lamont was facing revenue risk from potential stockouts. They often saw:
- High-demand SKUs occasionally ran low due to delayed detection of demand shifts
- Manual inventory and order processes limited proactive decision-making
- Missed sales on popular products risked eroding customer trust
- Scaling product availability while controlling inventory costs was challenging
The company needed a way to anticipate demand and ensure the right products were available at the right time, protecting revenue while maintaining operational efficiency.
A Proactive Product Availability Strategy with Intuendi
Matt led the adoption of Intuendi’s predictive analytics and inventory planning tools, creating a workflow to identify potential stockouts and align inventory proactively with anticipated demand. Through this approach, Wells Lamont was able to:
- Detect early signals of SKU-level demand spikes
- Optimize inventory allocation to avoid stockouts without overstocking
- Standardize planning workflows for more predictable product availability
- Protect revenue by ensuring popular products were consistently available
By leveraging predictive insights, Wells Lamont turned inventory planning from a reactive task into a strategic lever for revenue protection.
Results Driven by AI-powered Inventory Planning Software
The initiative delivered measurable outcomes:
- Significant reduction in potential stockouts on high-demand SKUs
- Enhanced product availability and customer satisfaction
- Improved alignment of inventory with actual demand, reducing missed sales opportunities
Through efficient demand forecasting, Wells Lamont was able to safeguard revenue and strengthen operational resilience, ensuring customers found the products they needed when they needed them.
The Advantage Gained
Through visionary leadership and the strategic integration of Intuendi, Wells Lamont transformed inventory planning into a tool for revenue protection and growth. By anticipating demand and optimizing product availability, the company minimized lost sales, reinforced customer trust, and maintained a competitive edge in the market.
